Welcome to www.prepzy.site! To help you better understand our services and products, we’ve compiled some frequently asked questions and their answers. If you have any further questions, please feel free to contact us.
How do I place an order? Browse the products you require on the website, select your specifications, and click “Add to Cart.” Once you’ve made your selection, proceed to the shopping cart page, fill in the required information, and proceed to checkout. Once your order is confirmed, you will receive an order confirmation email.
Can I change or cancel my order? If you need to change or cancel your order, please contact our customer service team as soon as possible. Once an order has been shipped, it cannot be modified or canceled.
What payment methods do you offer? We accept a variety of secure payment methods, including credit cards, debit cards, and popular online payment platforms. Your payment information will be protected securely.
What is your free shipping policy? We offer free shipping. Please refer to the “Shipping Policy” section of our website for specific amounts and regions.
Is product quality guaranteed? We guarantee the quality of all our products. If you experience any quality issues with the product you received, please contact our customer service team immediately and we will provide a return or exchange.
How do I process returns or exchanges? To request a return or exchange, please contact our customer service team by email or phone within 14 days of receiving your item. Returns and exchanges must be in their original packaging and unused condition. Please refer to the Return and Exchange Policy page for detailed procedures.
How long does shipping take? Shipping times vary by region. Generally, orders are shipped within two business days of confirmation. The specific time will be notified via email after you place your order.
What are our customer service hours? Our customer service team is available Monday to Friday, 9:00 AM to 5:00 PM. If you contact us outside of these hours, your inquiries will be responded to the next business day.
How do I get the latest deals? Please follow our website and social media channels for regular updates on deals and promotions. You can also subscribe to our email list to be the first to receive special offers.
How do I contact customer service? If you have any questions or need further assistance, please contact us via the following methods:
Phone: 303-239-1372 Email: ocv0zsadwb@prepzy.site
Thank you for choosing www.prepzy.site. We look forward to providing you with quality products and services!
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